I am a senior user experience designer, my passion is creating user centric experience solutions with visual communication for the human behavior. My specialty is in user interface visual design, design systems. My origin story began when I graduated from University of Texas in Arlington in 2013 with a BFA in visual communications, and since then, I have continuously advanced my career through ongoing collaboration and learning from peers.
“Design is the silent ambassador of your brand.“ - Paul Rand
Comcast
Xfinity Mobile eSIM Service Enhancement and Transfer Integration
Addressing the need for seamless troubleshooting, activation, and service transfers within Comcast's Xfinity Mobile, our project focused on optimizing agent support for devices featuring dual SIM capabilities (eSIM and physical SIM). Our team aimed to streamline the agent experience by enhancing and consolidating existing processes. This involved refining eSIM activation troubleshooting and integrating a transfer mechanism from another Comcast product to facilitate smooth cellular service transitions between devices.
More case studies
Comcast
Celestial Design System
Celestial is Comcast’s Xfinity design system that follows the OOUX methodology for they’re B2E, B2C, B2B and B2B2C products, and digital experience. The system consists of design tools and resources with the Xfinity Design Language as its foundation, human interface guidelines, and branding templates.
GM Financial
MyAccount Web and OS App
In the 5 years of experience at my time in General Motor Financial working on the MyAccount product and other various projects. MyAccount is a B2C, B2B and occasionally B2B2C cross platform product that customers use to manage and payoff their auto loans and/or auto lease.
Sabre Corperation
TripCase
In my time at Sabre, I got the privilege to work in a marketing team for TripCase and was first introduced to UX. Annually, Sabre, holds a “Hackathon” event where anyone and everyone can present an idea or design to the company that could potentially be used for future product or features.